Having been the recipient of quite a few Airbnb “shoppers” this year (i.e., guests who make a reservation with us while they look for other accommodations and then cancel their reservation at the very last minute), we have changed our cancellation policy from FLEXIBLE to FIRM.
We hope this change doesn’t inconvenience you, and we wanted to ensure you knew about it before booking with us.
- To receive a full refund, guests must cancel at least 30 days before check-in
- If the guest cancels between 7 and 30 days before check-in, the host will be paid 50% for all nights
- If the guest cancels less than 7 days before check-in, the host will be paid 100% for all nights
- Guests can also receive a full refund if they cancel within 48 hours of booking if the cancellation occurs at least 14 days before check-in
If an emergency or natural disaster disrupts your reservation you may be eligible for a refund due to extenuating circumstances.
Thank you for your understanding as we continue to attempt to keep our sanity and offer the best accommodation possible in Vieques!
Please let us know if you have any questions!
Mike and Marie